Please take some time to read all the Terms & Conditions before purchasing.
- Refund
All items are brand new and Home of Masterpieces will conduct strict check on quality of all products before sales and sending out for delivery. Any reports of damage after which is not responsible by Home of Masterpieces and there shall be no refund.
- Delivery of Item
All international shipping will be made via Air Freight or Ocean Freight, except otherwise stated. For In-Stock item will take less than 7 working days and Pre-Order item will take 2-3 monnths to deliver upon confirmation of order and successful processing of payment. We seek for your understanding as our Pre-Order items are imported from overseas.
• Sea Freight:
| Country |
Port of Loading |
| Australia |
Adelaide, Brisbane, Fremantle, Melbourne & Sydney |
| Brunei |
Labuan & Muara |
| China |
Dalian, Ningboa, QingDao, Shanghai, Xiamen & Xingang |
| Hong Kong |
Hong Kong |
| India |
Calcutta, Chennai, Mumbai & Nhava Sheva |
| Indonesia |
Belawan, Jakarta, Semarang & Surabaya |
| Japan |
Kobe, Nagoya, Osaka, Tokyo & Yokohama |
| South Korea |
Busan |
| Malaysia |
Kuching, Penang & Port Klang |
| New Zealand |
Auckland, Christchurch & Wellington |
| Philippines |
Cebu & Manila |
| Sri Lanka |
Colombo |
| Taiwan |
Koaohsiung & Keelung |
| Thailand |
Bangkok & Laemchabang |
| Vietnam |
Hai Phong & Ho Chin Minh |
| Kuwait |
Kuwait |
| Maldivies |
Male |
| Oman |
Muscat |
| United Arab Emirates (UAE) |
Abu Dhabi, Dubai |
| Saudi Arabia |
Dammam |
Apart from the countries/seaport mentioned above, shipping charges will be advised accordingly.
• Air Freight:
Airfreight to all major airports in Asia Countries, Australia, New Zealand and Middle East are available. Apart from the countries mentioned above, airfreight charges will be advised accordingly.
• Self-collection at our outlet is available for Singapore customers from Monday to Friday, Sat and Sun by appoinment only. Please check Contact Us page for our outlet address.
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Return & Exchange Policy
All goods sold are neither refundable nor exchangeable.
- Measurements and Sizes
All measurement taken is entitled to plus minus 3cm human error.
- Others
Please note that the actual item may slightly different as compared to the pictures shown due to the colour resolution of different computers and lightings during photography editing of the pictures and models figure. However, there would be 80% to 90% accuracy.
Home of Masterpieces reserved the rights to revise, replace or remove any terms and conditions without prior notice.
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Specials